How do I tell if the traffic was the problem?

Efri · 1 min read
In short
  1. 1
    High bounce rate, low time on page, low scroll depth. Those point to the landing page.
  2. 2
    Test: same ad, same audience, change only the page. If conversion moves, it was the page.
  3. 3
    Ask users who didn't convert why. Their answers tell you.
Full answer

If your ad gets clicks but no signups, the landing page is likely the problem. Check these signals:

Key points
2 key points
  • To confirm, run an A/B test
  • Also, ask a few people who clicked but didn't sign up: What stopped you?
  1. 1
    Bounce rate above 70%.
  2. 2
    Time on page under 15 seconds.
  3. 3
    Most users never scroll past the first fold.
  4. 4
    High exit rate on the page itself.

To confirm, run an A/B test. Same ad, same audience. Change only the page. If conversion improves, the original page was the bottleneck.

Also, ask a few people who clicked but didn't sign up: What stopped you? What were you expecting? Their answers are the fastest diagnosis.